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Our Money Back Guarantee Policy

We're so confident in our prices, that we will give you the difference back on any juices you find cheaper elsewhere for the same product!

To qualify for the guarantee, you must supply the following:

  • Web link to the product on the other site you found the product
  • The date and time you purchased the product from our store

The product on the other store must meet the following criteria:

  • The item MUST NOT BE ON OFFER
  • Not part of a multi-buy deal or discount deal
  • Item must be an exact match for item purchased

 The product must be found for the cheaper price within 7 days of the purchase date from Infinity Vape.

PLEASE NOTE: YOU MUST HAVE REGISTERED FOR AN ACCOUNT AND LOGGED IN WHEN YOU MAKE YOUR PURCHASE IN ORDER TO RECEIVE YOUR MONEY BACK GUARANTEE. WE CANNOT GIVE POINTS TO UNREGISTERED USERS.

The Refund

ALL refunds will be given once the above information has been confirmed. The refund will be given in points for the user to use on their next purchase.

1 point = 10p and 1 point is given for every 10p we are refunding. Example: Price difference of £1.27 will see your account credited by 12 points.

Points can be used on the checkout. The system will automatically give you the option to use your points against your purchase.

Infinity Vape reserve the right to withhold any refunds if they believe the information provided is false or if they feel the product in question is not an exact match of the product purchased.

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